Search Engine: Elastic

Article ID: 134645, created on Dec 27, 2019, last review on Dec 27, 2019

Symptoms

Attempt to register CIA PCS node fails with the following exception:

Failed to process executeInstallSequence at xpath tail INSTALL/POST/child::* for pkgId: 3530, ex message is: Failed to process EXEC command for package paci_hn_psbm of type service having pkgId: 3530, exception message: Invalid exitCode, HCL out: , HCL err: 2019-12-18 14:29:07,280 INFO [launcher] --------------------------------------------------
2019-12-18 14:29:07,280 DEBUG [launcher] Arguments is Namespace(log_file='/var/log/pa/oaci.log', phase='post', role='install', verbose=True, version='18.0.59')
2019-12-18 14:29:07,280 INFO [launcher] Writing logs to /var/log/pa/oaci.install.18.0.59.log
2019-12-18 14:29:07,280 DEBUG [meta] Loading meta from file upgrades-meta.json
2019-12-18 14:29:07,280 DEBUG [meta] Loaded meta: { current: 18.0.59, previous: 17.12.0, install_main: 3, install_post: 0, upgrade_main: 5, upgrade_post: 1 }
2019-12-18 14:29:07,280 INFO [launcher] Going to apply actions: ['2018-05-30-CCU-17786-configure-traffic-shaping.install.post.py']
2019-12-18 14:29:07,280 INFO [runner] Executing action: 2018-05-30-CCU-17786-configure-traffic-shaping.install.post.py
2019-12-18 14:29:07,280 DEBUG [runner] Running command: python ./upgrades/2018-05-30-CCU-17786-configure-traffic-shaping.install.post.py --version 18.0.59 --previous 17.12.0
2019-12-18 14:29:07,487 INFO [runner] Exit code: 1
2019-12-18 14:29:07,487 INFO [runner] Stderr:
2019-12-18 14:29:07,322 INFO [runner.action] ------------------------------
2019-12-18 14:29:07,322 DEBUG [runner.action] Writing log to file: ./upgrades/2018-05-30-CCU-17786-configure-traffic-shaping.install.post.py.log
2019-12-18 14:29:07,323 DEBUG [runner.action] Action arguments: Namespace(previous='17.12.0', version='18.0.59')
2019-12-18 14:29:07,323 DEBUG [params] Loading params from file upgrades-params.json
2019-12-18 14:29:07,323 DEBUG [params] Loaded params: {u'net.public.name': u'bond0.1010', u'paci.imroot': u'', u'paci.amqlogin': u'amquser', u'communication.ip': u'%InternalIP%', u'net.public.ip': u'%PublicIP%', u'paci.imuser': u'', u'paci.amqhost': u'', u'paci.impass': '***', u'paci.amqpassword': '***'}
2019-12-18 14:29:07,323 INFO [runner.action] Configuring traffic shaping
2019-12-18 14:29:07,323 DEBUG [runner.action] python /usr/local/pem/paci/configure_traffic_shaping.py bond0.1010 ***
2019-12-18 14:29:07,473 ERROR [runner.action] error: Traceback (most recent call last):
File "/usr/local/pem/paci/configure_traffic_shaping.py", line 149, in <module>
privnet = get_privnet(im_root, im_user, im_password)
File "/usr/local/pem/paci/configure_traffic_shaping.py", line 33, in get_privnet
sock = urllib2.urlopen(request)
File "/usr/lib64/python2.6/urllib2.py", line 126, in urlopen
return _opener.open(url, data, timeout)
File "/usr/lib64/python2.6/urllib2.py", line 383, in open
protocol = req.get_type()
File "/usr/lib64/python2.6/urllib2.py", line 244, in get_type
raise ValueError, "unknown url type: %s" % self.__original
**ValueError: unknown url type: /cloud/infrastructure**
2019-12-18 14:29:07,474 ERROR [runner.action] exit code: 1
2019-12-18 14:29:07,488 INFO [launcher] Action execution time: 0.2 seconds
2019-12-18 14:29:07,488 ERROR [launcher] Action failed: 2018-05-30-CCU-17786-configure-traffic-shaping.install.post.py
2019-12-18 14:29:07,488 ERROR [launcher] Terimnating
, HCL exit code: 1 input xml: <EXEC cmd="/bin/sh" group="root" user="root" workdir="/usr/local/share/PACI-im">
<ARG value="-c"/>
<ARG value="python /usr/local/share/PACI-im/upgrades/lib/launcher.py --verbose --role install --phase post --version 18.0.59"/>
</EXEC>_____OperationProcessor_____1

Cause

CCU-20647 "After installation/upgrade, registration fails for both nodes type: compute, backup"

Resolution

Please contact your Technical Account Manager to confirm the issue and apply the workaround until the issue is fixed.

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